Gtt99 Privacy Policy — How We Keep Your Information Safe

1. Introduction & Commitment

Gtt99 is a trusted online gaming platform in Bangladesh. We understand that opening an account with us requires sharing some personal information, and we take that responsibility very seriously.

This Privacy Policy applies to both the gtt99.pro website and mobile app. Here we clearly set out: what information is collected, why it is collected, who it may be shared with, and how you can keep control of your own data.

By creating an account or using gtt99's services, you are considered to have read and agreed to this Privacy Policy. If you have any questions, our support team is always ready to help.

2. What Information We Collect

Gtt99 collects three types of information — what you provide directly, what is collected automatically, and what we receive from third parties.

A) Information you provide directly:

• Full name, date of birth, and nationality
• Mobile number and email address
• Home address and city
• National ID / Passport Number (for KYC verification)
• Payment method details (bKash / Nagad number, bank information)
• Messages and complaints submitted to support

B) Information collected automatically:

• IP address and device type (mobile/desktop)
• Browser and operating system information
• Site visits, page views, and click history
• Gaming history and betting information
• Cookies & Session Data

C) From third parties:

• Transaction confirmation data from the payment gateway
• Risk assessment data from fraud prevention service providers
• Data received from age verification services

3. Why This Information Is Collected

Gtt99 only collects information that is actually needed. Every piece of data we collect has a specific purpose:

4. Who Your Information Is Shared With

Gtt99 never sells your data to third parties. However, limited information may be shared in certain circumstances:

• Payment Processor: Necessary information is shared to process bKash, Nagad, Rocket, or bank payments.
• KYC / Identity Verification Service: With licensed verification services to confirm age and identity.
• Fraud Prevention System: Security systems are used to detect suspicious activity.
• Regulatory Authority: Information may be disclosed to government authorities or licensing bodies to meet legal obligations.
• Legal Process: Data may be disclosed in response to a valid court order or lawful request from an investigating authority.

Gtt99 maintains strict confidentiality agreements with all third-party partners, who are not permitted to use your data for their own purposes.

5. Data Security Measures

Gtt99 uses industry-leading security technology to keep your data safe:

• SSL/TLS Encryption: All site communications are encrypted with 256-bit SSL.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Protection against cyber attacks at the server level.
• Regular Security Audits: An independent team of experts regularly audits our systems.
• Access Control: Only authorized personnel are permitted to access data on a need-to-know basis.

Please keep in mind — no one can guarantee complete security online. That's why you should always use a strong password and never share it with anyone.

6. Cookie Policy

Gtt99 uses cookies — small files saved to your browser that help improve your experience on the site. We use four types of cookies:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Performance Cookies: Collects anonymous data to monitor how well the site is performing.
• Functionality Cookies: Helps remember your preferred language, theme, and other settings.
• Analytics Cookies: Used to understand which parts of the site are most popular.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features of the site to stop working.

7. Your Data Rights

Every gtt99 member has the following rights over their own data:

To exercise these rights, [email protected]Email us. We will respond within 30 business days.

8. How Long Your Data Is Retained

Gtt99 does not retain data longer than necessary. Our general policy is:

• All personal information is retained for as long as your account remains active.
• After an account is closed, financial and transaction records are kept for a minimum of 5 years due to legal obligations.
• Gaming history and log files are generally retained for 2 years.
• Support conversations may be retained for up to 1 year.
• In the event of a legal dispute, relevant data will be retained until the matter is resolved.

After the designated period, data is securely deleted or fully anonymized.

9. Minor Protection

Gtt99 is strictly for users aged 18 and above. We do not collect information from or provide gaming services to anyone under 18, under any circumstances.

• Age verification is mandatory at the time of registration.
• If there is any doubt, we re-verify age through KYC.
• If we discover any data belonging to a minor, it is deleted immediately and the account is closed.
• If you believe your child has created an account, please notify us immediately.

10. Changes to the Privacy Policy

Gtt99 may update this Privacy Policy as needed. For any significant changes, we will:

• Post a clear notice on the website.
• We will send a notification to your registered email address.
• We will update the "Last Updated" date at the top of this page.

Continued use of gtt99 after any changes will be considered acceptance of the updated policy. We recommend checking this page from time to time.

11. Contact Us

Contact us for any privacy-related questions, requests, or complaints:

To help us process your request quickly, please provide your full name, registered email address, and full details of your request.